IT Helpdesk

**Position**: IT Helpdesk (System Administrator)

**Basic Salary**: RM 2,800 - RM 3,400
: RM 100 Monthly Transportation Allowance
: RM 200 KPI’s (Based on quarterly performance)

**Location**: Bangsar South

**Working Hours**: 9.00am - 6.00pm (Follow Singapore working calendar)* Will compensate replacement off-day OR compensate based on salary

**Responsibilities**:

- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**; Requirements**:
- Min 1 year in IT Helpdesk
- Fresh graduates are welcome to apply
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues