Assistant Branch Manager

3 days ago


Kuantan, Malaysia ABI MEDIC GROUP (M) SDN BHD Full time

Play a crucial role in overseeing the daily operations and ensuring the smooth functioning of the clinic. You will work closely with the Directors/ Doctor to manage staff, maintain quality patient care, and uphold clinic policies and procedures. This position requires strong leadership skills, exceptional organizational abilities, and a dedication to providing excellent patient service.

Key Responsibilities:

- Assist the Directors/ Doctor in overseeing the day-to-day operations of the clinic.
- Supervise clinic staff and other support staff.
- Ensure compliance with all clinic policies, procedures, and regulatory requirements.
- Manage scheduling and appointment booking to optimise clinic efficiency and patient flow.
- Handle patient inquiries, complaints, and concerns in a professional and timely manner.
- Collaborate with the Director/ Doctor to develop and implement strategies for business growth and improvement.
- Train and onboard new staff members, ensuring they are familiar with clinic protocols and procedures.
- Monitor inventory levels and coordinate supply orders as needed.
- Assist in the development and implementation of marketing and promotional activities to attract new patients and retain existing ones.
- Maintain accurate records and reports related to clinic operations, patient visits, and financial transactions.
- Participate in staff meetings, performance evaluations, and training sessions as required.
- Foster a positive work environment that promotes teamwork, communication, and employee engagement.

**Job Types**: Full-time, Part-time, Permanent, Contract, Fresh graduate
Contract length: 12 months

**Salary**: RM1,600.00 - RM1,800.00 per month

Expected hours: No more than 45 per week

**Benefits**:

- Additional leave
- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- sales and management: 1 year (required)

**Language**:

- English (required)

License/Certification:

- D (required)

Ability to Commute:

- Kuantan (required)

Ability to Relocate:

- Kuantan: Relocate before starting work (required)

Willingness to travel:

- 50% (preferred)

Application Deadline: 02/29/2024
Expected Start Date: 02/25/2024


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