Floor Executive

3 weeks ago


Kuala Lumpur, Malaysia SOGO (KL) Department Store Sdn Bhd Full time

SEIBU is a luxury department store in Japan and operates 6 stores in Japan.

Seibu will open its first Malaysian store at The Exchange TRX, following its entry into other South East Asian countries.

It will span over 250,000 square feet, featuring 400-500 retail brands with 100 of them are new brands entering Malaysia for the first time, across 4 levels and it will be the first international luxury department store in Malaysia.

SEIBU will be open in the third quarter of 2023.

**Responsibilities**:

- Manage daily operational activities on selling floor which includes staff and promoters providing the appropriate service standards to customers, shopping environment and customer’s facilities.
- Supervise staff and promoters’ manpower coverage, discipline and conduct are in accordance to the Company’s policies and regulations.
- Lead and manage the retail team in delivering exceptional customer service and meet sales target.
- Develop and maintain strong relationship with customers to ensure their satisfaction and loyalty.
- Analyze sales data to identify trends and opportunities for growth and make recommendation on sales performance improvements.
- Manage and coordinate promotional events, manage inventory levels to ensure adequate stocks levels are maintain, minimize stock losses and merchandise displays are proper and visually appealing and sufficient throughout the day.
- Consolidate and provide sales reports to the Management.

**Requirements**:

- Minimum Diploma Degree in Retail Management or equivalent.
- At least 3 years of working experience in similar capacity in retail business, Department Store experience preferred.
- Strong leadership skills with positive attitude, good analytical and problem solving abilities.
- Excellent interpersonal and communication skills and is able to work well with all levels of staff.
- Good Microsoft office and administrative skills with ability to generate reports accurately and timely.
- Ability to work well under pressure, prioritize tasks and meet deadlines.
- Good command of language both written and spoken English and Bahasa Malaysia.
- Covid-19 fully vaccinated.

**Salary**: RM3,000.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Application Question(s):

- Are you able to work in shift working hours?
- How much is your expected salary?
- How much notice are you required to give your current employer?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Retail Executive: 3 years (preferred)
- Managing Team: 3 years (preferred)

**Language**:

- English (preferred)
- Bahasa Malaysia (preferred)

Application Deadline: 08/15/2023
Expected Start Date: 09/01/2023


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