Sales Trainer

3 weeks ago

Kuala Lumpur, Malaysia BI (Malaysia) Sdn. Bhd Full time

**The Position**:

- Build "Best in class" Sales force capability to drive Customer Engagement Excellence and build competitive advantage for BI
- Roll out / conduct Sales force training programs with high level of professionalism as per the Annual Training Plan
- Drive / monitor / assess embedding of the Sales force training programs and take corrective actions on the close collaboration with cross-functional team(Marketing, Medical, Sales, ComOps, etc)

**Tasks & Responsibilities**:
1. Analyze Training Needs and Develop Annual Training Plan
- Analyze RCP results, CfE Coaching Reports, Coaching clinic results, PDT, MRS, Brand performance, Brand strategy etc to understand current Sales force capability and identify the training needs
- Consult with cross functional team to validate the training needs
- Develop Sales force Annual Training Plan align to local training needs and ROPU training plans Communicate training calendar across cross functional team(Sales, Marketing, Medical, ComOps, HR)and update it if any change made

2. Design, Develop and Adapt Sales Training materials
- Design / Develop training solutions locally required when not available in ROPU / Global
- Collaborate with cross functional teams to design Product Knowledge test questions and Customer Engagement Skills test scenarios by adapting ROPU / Global training materials effectively
- Utilize resource of information to enrich training programs e.g) RCP results, CfE Coaching Reports, PDT, Brand performance etc.
- Ensure professional printing and packaging of materials as well as maintenance of company training tools Constantly innovate with new training methods, channels, tactics in both training delivery and results (e.g. using digital channels and tools) to drive efficiency and effectiveness in existing training processes when proven

3. Conduct training professionally
- [Administrator]
- Effectively manage the learning environment (e.g. pre / post course communication, training room layout, materials, equipment etc.)
- [Facilitator]
- Effectively engage the audience by utilizing various facilitation techniques (e.g. revert and relay, experiential activities, questioning etc.)
- Effectively use training tools (e.g. flip charts, post it, stickers, audio, video etc.)
- Maintain high level of Professional Presence (e.g. voice, posture, gesture, facial expression etc.)
- Demonstrates effective communication skills (e.g. active listening, use of simple / participant's language etc.)
- [Instructor]
- Provide simple / clear instruction to ensure participant's understanding (e.g. role play, case study, activity, group work etc.)
- Establish credibility by demonstrating expertise and knowledge (e.g. answering questions, simplifying complex concepts, modeling etc.)
- Deliver training programs aligned to the training objectives

4. Working cross functional team (e.g. Sales managers, Marketing, Medical, ComOps etc.) collaboration and alignment
- Creates / develops innovative solution to serve the training needs to lead the business results Influences relevant stakeholders(e.g. Sales managers, Marketing, Medical, ComOps etc.) to drive embedding of sales force trainings initiatives

**Requirements**:
The role will be based in Kuala Lumpur, Malaysia.
- AAI Behaviors (Accountability, Agility, Intrapreneurship)
- High ethical standards
- Strong and broad understanding of Human Pharma business in terms of Marketing & Sales
- Strong personal interaction skills / Team player
- Advanced organization skills across multiple, simultaneous training initiatives
- Result and solution driven
- Skills required:

- Industry / Product knowledge
- Content mastery of sales training topic
- Strong training delivery skills
- Influencing Skills (Leading without authority)
- Customer Relationship Management
- Self development / Open minded and lifelong learner
- Communication skills
- Planning and organizing
- IT literacy
- Experience:

- Min. 3 years of direct selling / field management experience in healthcare industry

**Ready to contact us?**:
Please contact our Recruiting ASKAN Team: PHI +632 8876 6899 | SGP +65 6419 8822 | MYS +603 2092 0041

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