Front Office Ambassador

2 weeks ago

Sepang, Malaysia IBIS STYLES Hotel Klia Sepang Full time

**Job description**

A Front Office Ambassador with a true passion for hospitality, you are always prepared for changing circumstances

You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the management team.

**Tasks / Responsibilities**
- Providing general information, recording and passing on messages
- Checking in and out guests based on reservation lists
- Making and handing over room key cards
- Giving general and current information to guests
- Charging guests through an (automated) cash register system and through online system software
- About the end of the service and accountable payments and payments received

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Professional development

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Sepang: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front Desk: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)

  • Hotel Supervisor

    4 weeks ago

    Sepang, Malaysia GLORYHALL HOTEL SDN BHD Full time

    Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

  • Hotel Manager

    4 weeks ago

    Sepang, Malaysia GLORYHALL HOTEL SDN BHD Full time

    HOTEL MANAGER - - Inspect the grounds, public areas and guest rooms for appearance and cleanliness - Ensure company standards for housekeeping, decoration and guest services are met - Answer guest question about hotel services and policies - Keep track of the hotel's financials - Interview, hire, train and terminate staff - Monitor staff performance,...

  • Hotel Management Trainee

    4 weeks ago

    Sepang, Malaysia SRI LANGIT HOTEL SDN BHD Full time

    Hotel management trainee Job Description A Hotel Management Trainee assists in overseeing hotel operations, learning to manage staff, handle finances, and provide superior guest service. Responsibilities include coordinating events, managing reservations, and aiding in marketing efforts. **Responsibilities**: - Assist in managing hotel operations...

  • Customer Services Representative

    4 weeks ago

    Sepang, Malaysia CAE Kuala Lumpur Full time

    Job Title : Customer Experience Represntative Reports to : Customer Experience Manager Based at : Sepang Job purpose : Customer Experience Representative The Customer Experience Representative will be responsible for to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the CAE Kuala Lumpur...