Candidate Care Specialist
5 months ago
Location: WFH; Training in office in Bukit Damansara
Working hours: 8 PM - 5 AM or 9 PM -6 PM
Working days: Monday to Friday
**Salary**: RM5,000 (basic) + RM 400 (shift allowance) + RM150 (WFH allowance)
**Requirements**:
- Minimum 1-2 years customer service experience
- Prefer native speakers with spouse visa in Malaysia or with PR
- Native speaker also welcomed (working visa will be provided)
- Fluent in English and French
**Responsibilities**:
- Identify and document issues that lead to complaints, aiming to enhance processes and protocols.
- Attain and uphold essential quality and productivity benchmarks as stipulated in the performance scorecard.
**Job Types**: Full-time, Permanent
Pay: RM5,550.00 per month
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- French (required)
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