Experienced Ticketing Officer

1 week ago

Nilai, Malaysia AMANI TRAVEL SDN BHD Full time

Should have Understanding of Airline/Aviation/Travel industry.
Handling Group Ticketing and Refunds/re-booking of tickets.
Handling airlines ticket booking mails from both internal & external customers.
Handling cases (Query / Request / Complaint / Appreciations).
Dealing with various internal departments/ airlines.
Making recommendations according to customer need and complaints.
Provide professional and timely response and advice on travel inquiries on business and holiday packages to major destinations worldwide.
Build Sales Lead, Prepare Sales Quotation and Sales Closing.
Proficiency to handle reservation, offer best available contract or corporate rates for business bookings including Flight, Hotel, Accommodation, Transfers, Car Rental, etc
Willing to learn and adopt the usage of inhouse technology platform
Handling Series, non-series, ad-hoc booking including but not limited to making booking, filing PNR to Q to HDQ for confirmation, insert names in group, name change, correction, split, route change, monitor group change, send prints of confirmed PNR.
AMANI TRAVEL SDN BHD

Siapakah Amani Travel Sdn Bhd?

Amani Travel Sdn Bhd merupakan syarikat agensi pelancongan berdaftar dan berlesen penuh dibawah kementerian pelancongan untuk kembara dalam dan luar negara dengan kru pengurusannya adalah 100 % muslim dan berlatar belakang profesional. Syarikat ini telah diasaskan pada 1 Jun 2013 oleh graduan-graduan luar negara dan secara rasminya telah diperbadankan dibawah lesen kementerian pelancongan pada Jun 2016 dengan No Pendaftaran Lesen dibawah Kementerian Pelancongan KPK/LN 8255 (IOT) untuk Inbound (Dalam Negara), Outbound (Luar Negara), Ticketing dan Lesen Khas Umrah (LKU) KPK/LKU/SUB 0542.

Amani Travel sentiasa diterjui oleh tenaga-tanaga kerja muda, bermotivasi tinggi, profesional dan berpengalaman khususnya dalam industri umrah dan kembara luar negara.

Amani Travel sentiasa berusaha untuk memberikan perkhidmatan & pengurusan kembara secara ‘online’ ke ‘offline’ yang berkualiti tinggi lagi efisyen. Sehubungan itu kami sentiasa memastikan keselesaan anda berususan dengan kami samada sebelum ketika dan selepas pengembaraan sesuai dengan tagline Pengurusan dan Visi Syarikat iaitu “Khidmat Kembara Mesra, Profesional dan Patuh Syariah”

Produk-produk Pakej yang ditawarkan adalah menerusi 3 saluran utama iaitu Amani Travel, Dunia Kembara (Muslim Travel) dan Jalan-Jalan Australia (Pakej Khas Australia).
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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