Cx Backend Developer

4 weeks ago

Kuala Lumpur, Malaysia DKSH Management Pte Ltd Full time

About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

General responsibilities

Facilitate the implementation of SAP/Hybris Solutions to enhance the customers’ business functionality and overall performance.

Perform analysis of customer business processes, mapping business requirements and propose end-to-end solutions that that are the best fit for the customers, based on SAPs Hybris Platform.

Provide expertise on the functional use of SAP Hybris Commerce, its various administrative cockpits, and the SAP Hybris Accelerators.

Maximize out-of-the-box capabilities of Hybris platform and propose best in class practices to fit the customization gaps in the solution.

Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more.

Understand SAP Hybris data structures, facilitate discussions about data models and leverage expertise and experience to anticipate business implications of data modelling decisions and make necessary compromises.

Drive the development of the Product/Project Vision and scope and negotiate the right MVS (minimum viable scope), which can deliver value to the customer faster.

Drive the development of the Product Backlog and high-level release plans, aligned to the customers market commitments.

Work closely with other SAP innovative Business Solutions internal team members, SAP development teams, external partners and customer teams to ensure success.
Job Requirements
Functional Skills

Excellent knowledge and experience in SAP Commerce Cloud (Hybris) Application Lifecycle Framework, core concepts and commerce concepts, development of extensions and add-ons, SOLR search engine, Spring Framework & Security, Application Servers (Tomcat), Web Servers (Apache), Databases (SQL Server, Oracle, DB2), XML.

Experience in SAP Commerce Cloud (Hybris) WCMS, Accelerator, Cockpits, Backoffice, Cron jobs, catalogue, order management, promotions, internationalization, personalization, security concepts, data modelling, integrations, and REST.

Strong knowledge and experience with integrations to back-end systems, in particular other systems in the SAP landscape, payment gateway providers, shipping/delivery service providers.

Strong Java/J2EE, JSPs, Javascripts, JQuery, CSS, Bootstrap 3, cloud-based deployment models knowledge and experience.

Knowledge on software architecture and multiple project methodologies: waterfall, agile, Scrum, et al.

Experience working with code versioning and control systems (like SVN and GIT) will be an advantage.
Soft skills

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Demonstrate fluency in local language and ideally in English, both written and spoken
Education

Bachelor's degree in Computing/Information Technology or equivalent
Work experience

3 to 5 Years of SAP CX relevant experience and total 5 + years IT experience

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