Tele Collector

**Salary Range**:RM2,200 - RM3,000 + Travel Allowance + OT Allowance
**Medical coverage**:Medical Outpatient, In Patient & Personal Accident
Training provided for new joiners
**Working Hours**: Monday - Friday (9AM - 6PM), 2 times OT on Saturday
**Office Location**: JCL Credit Leasing Office, Wisma BH, No 361, Jalan Pudu, Pudu, 55100 Kuala Lumpur

Job Responsibilities:

- To do cold calling at least 150 - 300 numbers daily provided by the company.
- To work closely with team members in order to achieve team targets.
- Able to work independently and able to manage time schedule.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
- Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of the payment schedule and obtain relevant payments.
- Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgment within defined practices and policies to determined appropriate action.
- Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
- Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Performs others duties as assigned.

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM3,000.00 per month

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)