IT Executive
2 weeks ago
Job Description:
- To provide first level IT Support(Helpdesk) for whole group companies.
- Respond to case escalate from the Help Desk system & provide technical support
- Administer Microsoft 365 (Outlook, Office, OneDrive, SharePoint, Calendar, Team, Video Conferencing)
- Maintain an active directory (Create / delete user ID, grouping, policy)
- Fileserver permission
- Administer printer / Photostat copier (to create ID, deploy printer, scan profile)
- Maintain office security system, CCTV, Door Access system backup, Alarm
- Monitor server room, make sure the equipment in the server room is running well (Servers, power, air-cond, switches, modem, router)
- Staff on boarding & resignation maintenance
- Format & installation laptop/ desktop
- Provide On-site / remote access support for branches office
- Diagnostic PC hardware & software problem. Configuration/ change management, assessment/ health check for preventive maintenance.
- Maintain all IT related equipment, upgrade old desktop, laptop, and server, PABX, AV System, conference call, and peripherals.
- Support enterprise WIFI, provide Anti-Virus solution, and backup solution
- Support and provide IT awareness and training to end user to increase productivity through the use of IT.
- Keep the computer fix assets record up-to-date.
- IT procurement (Sourcing & recommendation)
**Requirements**:
- Bachelor Degree or Diploma in Computer Science, Information Technology, Computer Engineering or equivalent.
- Certified in Microsoft, CompTIA or CCNA would be advantageous.
- At least 1 year of related working experience in technical support field & troubleshooting
- Must be a self-learner, highly motivated and able to work independently.
- Good understanding of IT services, analytical, communication, interpersonal and planning skills.
- Good knowledge of PC hardware, LAN, TCP/IP network, and software skillset.
- Must have own transportation (Requires to provide on-site support)
**Salary**: RM2,500.00 - RM3,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
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