Credit Authorizations Specialist

5 months ago


Kuala Lumpur, Malaysia American Express Full time

Credit Authorizations Specialist

**You Lead the Way. We've Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

**Responsibilities included but are not limited to**:

- Update card member account details with precision and attention to detail.
- Respond to internal colleague inquiries in clear English writing.
- Review, analyze, and process credit limit increase requests from cardmembers and managing risk effectively.
- Turn each correspondence into a relationship-building experience.
- Navigate customer inquiries comprehensively, ensuring full compliance with company policies from start to finish.
- Handling a wide range of general and complex inquiries and problems including perform credit limit review and spend enablement review by mitigate risk.
- Understand, determine and anticipate customer needs and present solutions as appropriate.
- Adapt seamlessly to evolving business needs, policy adjustments, and process enhancements. Understand and
- the market specific (local law) requirements in each case handling.
- Collaborate seamlessly within a team environment, driven by a commitment to not just meet but exceed performance expectations.
- Efficiently handle high-volume reporting tasks with precision and swiftness.

**Minimum Qualifications**
- Any customer servicing or customer facing background is basic requirement Credit, collection, recovery and spend enablement decision making experience would be an added advantage.
- Excellent communication skills in English both verbal and written. Additional languages such as Mandarin or Cantonese would be advantageous.
- Good interpersonal skills, mature and patience in handling difficult customers.
- Good analytical skills with attention to accuracy and detail.
- Able to make sound decisions effectively and promptly.
- Good interpersonal skills and diverse in thinking
- Must be able to work toward deadlines and handle multiple tasks.
- Proficient in MS Word, Excel.

**Qualifications**

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid or onsite arrangements depending on role and business needs
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

Job ID 24007959



  • Kuala Lumpur, Malaysia Amex Full time

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Wholesale Credit (Credit Evaluation) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities** - Overall responsible for credit risk management and evaluation of BCB loans within portfolio with mínimal accounts turning IL/High Risk / Watchlist after review. - Approve loans as per lending...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Manager - Wholesale Credit Division - (Credit Evaluation) **If you are looking to excel and make a difference, take a closer look at us...** **Key Responsibilities** - Overall responsible for credit risk management and evaluation of SME loans within portfolio with mínimal accounts turning IL/High Risk / Watchlist after review. - Approve loans as per...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities - Overall responsible for credit risk management and evaluation of BCB loans within portfolio with mínimal accounts turning IL/High Risk / Watchlist after review. - Approve loans as per lending authority granted and evaluate with good quality and recommend...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities - Overall responsible for credit risk management and evaluation of loans within portfolio with mínimal accounts turning IL/High Risk / Watchlist after review. - Approve loans as per lending authority granted and evaluate with good quality and recommend credit...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities - Overall responsible for credit risk management and evaluation of SME loans within portfolio with mínimal accounts turning IL/High Risk / Watchlist after review. - Approve loans as per lending authority granted and evaluate with good quality and recommend...


  • Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the Role We are looking for an experienced and engaged Customer Accounts Receivables and Collection Specialist to join our dynamic Accounts Receivables team to collect customer overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions. The role requires a very dynamic...


  • Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the Role We are looking for an experienced and engaged Customer Accounts Receivables and Collection Specialist to join our dynamic Accounts Receivables team to collect customer overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions. The role requires a very dynamic...

  • Snr Credit Mgr

    2 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: **Primary Objective**: **Key Responsibilities**: Evaluation - Screen customer background, track records and behavior patterns to ensure credit quality stands up to approving authority’s...

  • Snr Credit Mgr

    5 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Safeguard quality of the Group’s loan assets to prevent financial losses/impairment as well as improve P&L through proactive management of high-risk/distressed accounts identified as Watchlist...


  • Kuala Lumpur, Malaysia American Express Full time

    Corporate Credit Specialist (Cantonese Speaker) **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other....


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Executive, Credit Processing **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. - Evaluate and verify the quality of credit proposals submitted by...

  • Snr Credit Mgr

    2 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: Manage renewal position of portfolio to ensure zero overdue reviews every quarter end e.g. Mar, Jun, Sep, Dec. Part of the Roving Team for credit underwriting at regional offices **Key...

  • Credit Executive

    5 months ago


    Kuala Lumpur, Malaysia FURAMA HOTEL BUKIT BINTANG Full time

    **1.0** **Basic Function** Oversee the overall Credit, Accounts Receivable and Cashiering functions with emphasis on timely dispatch of bills and subsequent collection of all accounts. Identify potential bad debts and recommend remedial actions to limit such losses. Conduct all necessary credit checks on all new credit applicants and to make recommendations...


  • Kuala Lumpur, Malaysia BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Director, Retail Credit Policy **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. **Job Purpose** 1....

  • Credit Analyst

    5 months ago


    Kuala Lumpur, Malaysia Huntsman Full time

    Job Description: Huntsman Global Business Services is now looking for a dynamic individual as a Credit Analyst. The jobholder is responsible to perform risk assessments on customer with the understanding of financial ratios and general economic data. He/she will give recommendations and establishments of credit limit within the company policy and approval...

  • Snr Credit Mgr

    5 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: To ensure turnaround time in credit evaluation/assessment is observed. To manage renewal position of portfolio to ensure zero overdue reviews every quarter end e.g. Mar, Jun, Sep, Dec. **Key...

  • Snr Credit Mgr

    4 months ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Risk & Credit Management- Location - Malaysia - Kuala Lumpur- Description - To ensure turnaround time in credit evaluation/assessment is observed. - To manage renewal position of portfolio to ensure zero overdue reviews every quarter end e.g. Mac, June, Sept, Dec. **Key...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Executive, Credit Processing **Create your future with Affin! You too can make a difference.** Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry - you can make a difference too. **Responsibilities**: Processing, credit evaluation and recommending...