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Sales Support

1 month ago

Johor Bahru, Malaysia SKY HOME TRAVEL & TOURS SDN BHD Full time

Work with other departments on airline ticketing requirements.
- Handling group airlines ticketing and query, request and refunds/re-booking of
tickets.
- Dealing with various airlines.
- Handling Series, non-series, ad-hoc booking including but not limited to making
booking, filing PNR to Q to HDQ for confirmation, insert names in group, name
change, correction, split, route change, monitor group change, send prints of
confirmed PNR.
- Sales on flight booking / reservation, hotel booking, travel insurance arrangement
for all our corporate clients.
- Issuing invoices, monitoring invoicing and collections of outstanding debts for
cash term customers.
- Ensure a high degree of customer satisfaction by providing ticketing services in a
professional manner and professional behavior for the benefit of our Company’s
image.

**Job Requirements**
- Minimum 3 years of working experience in related field.
- Good understanding of Airline/Aviation/Travel industry.
- Ability to use any 1 of GDS (Sabre/Travelport/Amadeus) system.
- Excellent spoken and written communication skills (Malay, English & Mandarin).
- A team player with strong work ethic.
- Positive thinking and results oriented.
- Ability to work under pressure and meet deadlines.
- Ability to multitask and prioritize responsibilities.
- Strong attention to details.

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Are you authorized to work in Malaysia?

How many years of working experience do you have in the Travel/Tourism Industry
Why Do You Want to Work Here?

**Experience**:

- Tour operator / Travel Agent: 2 years (preferred)

Ability to Commute:

- Johor Bahru (preferred)

Ability to Relocate:

- Johor Bahru: Relocate before starting work (preferred)

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