Luxury Boutique Greeter

7 months ago

Bukit Bintang, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

GREETER - LUXURY WATCH RETAIL
- **Location**:_Pavilion Bukit Bintang
- **Working Hours**:_8 hours per day / 5 days per week (Rotational Basis)
- **Job Mission**_
As an Ambassador of the Maison, he/she is responsible for the welcoming and greeting of the clients. He/she ensures a smooth flow of clients in the boutique and manages appointments and waiting time.
- **Responsibilities**:_

**1. Client Welcoming**
- Upholds the Company image by maintaining professional demeanor at all times
- Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
- Welcomes and greets the client upon arrival in the boutique and/or boutique area
- Thanks clients upon departure

**2. Waiting Time Management**
- Provides information on stock (availability, pricing) and storytelling about the Maison and the boutique
- With client’s consent, collects client data as a first phase discovery
- Makes a boutique discovery for all clients that wish to when circumstances permit

**3.Client Flow & Orientation**
- Answers client questions and/or assesses clients’ needs in regards to orientation
- Assures prompt and positive actions on client questions, requests, concerns, suggestions, and complaints.
- Directs the client to the appropriate representative according to the appointment time slot
- Ensures the client flow is smooth within the boutique

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

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