Admin Sales Promoter Executive
3 weeks ago
**Job description**
**Position Mission**:
To ensure that a proper level of stock is maintained, and the merchandise is displayed appropriately in order to maximize sales and increase sales volume.
**Job Descriptions**:
- Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
- Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
- Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate Troubleshoot client products as needed to resolve each call the first time
- Meet metrics such as First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales
- Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
- Assist walk-in customer into the store.
- Attract potential customers by answering their inquiries.
- Talk with customers by suggesting purchase options.
- Giving accurate information of the products.
**Job Requirements**:
- Experienced handling gadget market will be added advantage
Must be tech savvy and interested in the customer’s products and platform features
1+ years’ sales experience with a proven record of fact finding to uncover customer needs
- Ability to meet sales targets, while providing a stellar customer experience
- Excellent technical, problem solving, and analytical skills
- Passions in customer service field.
- Must possess at least SPM, Diploma, Bachelor's Degree or higher in related fields.
- No work experience required OR Fresh Graduate with Good Attitude or Well
- Communication skills welcome to apply.
- On job Training provided
- 50 Full-Time position(s) available.
- Can speak, write in Bahasa Melayu & English
- Strong capability of transitioning support calls to solutioning sales opportunities
- Ability to take complete ownership of customer issues and provide top tier service while resolving the issue before ending the call
**Benefits for you in this career**:
- **Career Path**: You will have the opportunity to climb the corporate ladder to a leader role / managerial role on the future.
- **System for Appraisal and Rewards**: Company provide the training to help employees to develop future leaders for the company.
- **Additional benefits**: Special bonus for extraordinary performance employees, others allowance, Performance Incentive, Shift Incentive and others.
**Job Types**: Full-time, Permanent, Internship, Fresh graduate
**Salary**: RM1,500.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Signing bonus
- Yearly bonus
Ability to commute/relocate:
- Gua Musang: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Experience**:
- Retail sales: 2 years (required)
Expected Start Date: 08/01/2023
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