Slm Executive

Responsibilities: Manage SLA proposal development - scope, hardware and pricing. Present SLA proposal to the customer. Lead negotiation with the customer. Prepare SLA contract. Manage SLA renewal (scope and pricing review). Execute deliverables in SLA. Manage SLA billing and collection. Manage SLA termination. Prepare reports and SLA performance report to the customer. Manage OA equipment SLA, hardware quotation, requisition and billing. Requirements: Degree in a related discipline. Preferably with 1-2 years of working experience in a sales environment. Strong communication skills.
At SAINS, we are committed to working together with our customers to help them achieve their goals through the development of excellent digital solutions and the provision of first-rate services. All backed by continuous 24-hour support. Our Vision: A world Class Digital Solutions and Services Provider Our Mission: To provide premium Digital Solutions and Services through engaging and collaborating with stakeholders in Sarawak and beyond
Bachelor's or Equivalent