Service Advisor Body

2 weeks ago


Seremban, Malaysia Laser Motor 4S Sdn Bhd Full time

To plan, coordinate the receiving of Body & Paint customers in line with the established standard operating procedures and business processes.

To perform accurate repair estimates for both Insurance and cash paying customers.

To do final bill / invoice for cash repairs and insurance cases.

To ensure all documents are complete before releasing the vehicle to the customers.

To do supplementary claims where needed.

To liaise and negotiate effectively with insurance adjusters and insurance person-in-charge.

Communicate efficiently with job controller on the parts availability and repair lead time in order to advice the customer on the promise delivery date.

To achieve budgeted B&P Sales, Intake targets and Customer Satisfaction level.

To effectively handle customers’ dissatisfaction and complaints.

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: RM1,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay

Expected Start Date: 03/15/2024


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