![Empire Hotel Subang](https://media.trabajo.org/img/noimg.jpg)
Concierge
4 weeks ago
**QUALIFICATION REQUIREMENTS**:
- Reading, writing and oral proficiency in the English and Bahasa Malaysia language
- Experience in the form of minimum 2 years hotel operations
- Willing to work shift
- High degree of customer service and interpersonal skills
- Able to work well under pressure in a fast paced environment
- Ability to multi-task and be detailed oriented
- Must have a good knowledge of Kuala Lumpur and Subang, including its history, tourist attractions and current events
**JOB FUNCTIONS**:
- Ensure that the team is always dealing with and recommending the best outside companies
- Ensure all commissions taken is done so transparently and fairly
- To strive to make the impossible achievable for our guests by relying on contacts with local merchants and service provider
- Formulating new procedures in pursuit of improved service
- Be ever-present in the lobby
- Constantly be aware of daily functions and promotions in the hotel
- Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules
- Provide area maps, brochures and other literature
- Arrange tickets, bookings, appointments and reservations for guests
- Expected to assist guests with receipt of facsimiles mail messages and packages and help them process such communications and shipments
- Controlling driveway and parking to ensure smooth flow
**Job Types**: Full-time, Permanent
Pay: RM1,600.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Meal provided
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
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