Pronto Administrator

**Role Purpose**

**Key Responsibilities**:

- Administer and maintain the Pronto system, including system configurations, user access and security settings.
- Develop and Maintain system documentation, including user manuals, standard operating procedures, and system configuration.
- Troubleshoot and resolve system issues, working closely with end-users and technical teams to identify root causes and implement appropriate solutions.
- Conduct regular data integrity checks and ensure data accuracy and consistency, collaborate with cross-functional teams to gather requirements, design system enhancements, and implement changes.
- Assist in system testing, including developing test plans, executing test cases, and documenting results.
- Provide user training and support, including creating training materials and conducting training sessions.
- Stay updated with industry trends and best practices related to ERP systems, recommending improvements and optimizations.