Business Analyst

2 weeks ago


Cyberjaya, Malaysia New York Global Consultants Full time

As a Business Analyst, you'll play a pivotal role in bridging the gap between business needs and technical solutions within the dynamic landscape of the Life Insurance Industry. You will collaborate with various stakeholders, including vendors, systems owners, and program teams, to design and implement innovative solutions tailored to meet our business objectives. If you're ready to dive into the exciting realm of digital product launches, system integration, and stakeholder management, we welcome you to explore this opportunity further.

**Roles and Responsibilities**
- Analyse requirements and work with vendors, systems owners, architecture team, and program team to design solutions to fulfil the business requirements.
- Work with technical vendors to learn new solution features and provide feedback to improves feature sets.
- Conduct and facilitate discussions with business users and technical stakeholders to gather and clarify user requirements, business processes and operation pain points.
- Drive design of customer journeys within what is technically feasible.
- Manage documentation of the business requirements/Prepare functional specification to support the proposed solutions.
- Work closely with vendor's development team to configure a solution platform to support business requirements.
- Work with business users/tester to document and prepare test cases.
- Facilitate and support system integration and user acceptance test sessions.
- Work with business, tech, security and enterprise architect to evaluate systems and vendors during RFP (request for proposal), new system onboarding, and new vendor onboarding.

**Minimum Job Requirements**
- Bachelor’s degree in any relevant field of study.
- With domain knowledge of Life Insurance Industry
- 3 years of experience in delivery of technical solutions.
- Familiar with launching digital products and back office technology (e.g. Life Asia)
- Experience in system analysis and design.
- Experience in Agile Development Methodology such as Scrum or Kanban.
- Experience in working with stakeholders to produce wire frames / mock-up / prototype for early-stage user testing and refinement of the user requirements.
- Strong in stakeholder management with ability to communicate with middle and senior management team, internal and external stakeholders.
- Strong understanding and belief that technology can drive business outcomes.

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

Pay: From RM5,500.00 per month

Ability to commute/relocate:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Business analysis: 3 years (required)

**Location**:

- Cyberjaya (preferred)


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