Business Analyst

2 weeks ago

Kuala Lumpur, Malaysia HSBC Full time

-Job description

**Why join us**:
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of **Business Analyst.**

Group Transformation Center - Group Programmes is a global change practice driving change for our global business and functions by offering cost effective, flexible and outcome focused transformation. GTC-GP manages and implements change programmes and projects globally across HSBC. GTC-GP creates value for the customer and for the business by accelerating, orchestrating and delivering change. GTC-GP works with Global Businesses and Functions, to deliver change outcomes that help HSBC achieve its strategic priorities. The team brings in best of class execution skills and deliver at pace to achieve the desired business outcomes on large, complex, cross-Business and cross-Function projects as well as certain local regulatory initiatives. With its design led approach to change and to help translate business intent into clearly defined change outcomes, GTC-GP delivers transformation through:

- Robust Business Analysis working with the business to conceptualize solutions/operating models
- Change & Implementation activities to embed the change seamlessly and drive benefit realization
- Program and Project management to drive momentum and deliver large scale changes ensuring quality and pace
- Strong governance framework leveraging on enterprise PMO services

**Overview of the role**:

- DBS Transformation Business Analysts shape and lead initiation activities and operating model definition and are at the center of how DBS Transformation delivers and embeds change working with our delivery partners.
- Primarily, the Senior Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes.
- Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity.
- Business Analyst’s will also oversee Change Management activities and Implementation Management focusing on accelerating benefits and minimizing risk during deployment.
- Business Analysts will often play a people / team management role within the projects / programmes they work on.
- They work closely with the Project Management Office Delivery directors and Practice Head to ensure analyst resources are utilized effectively and resource supply meets the needs of upcoming project demand
- He/ She will be expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct.

**What you’ll do**:
**Value Creation**:
The job is a major point of contact with the business and IT. Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with all delivery partners and with Global Functions. Business Analyst is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.
- Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflicts
- Questions current state and facilitates stakeholders to identify opportunities for improvement
- Articulates or translates complex information in clear, meaningful and structured way to suit audience
- An expert across multiple projects or programmes simultaneously, guiding the teams and conducts business research and analysis tasks as necessary.

**Operational Performance**:

- Supports the business and functions in assessing current state operating model and translating strategy into target operating models
- Utilises financial skills to develop a high level business case, considering investment and high level benefits
- Architects complex, large-scale change solutions, detailing all elements of the change journey and audience impacts
- Leads change implementation activities, and manages re-engineering of processes and provides detailed guidance on process design

**Capability and People Development**:

- Manages a cross-functional/cross-cultural team, endorses team engagement initiatives, learning and collaboration to build a sense of community
- Creates competitive environment to set high standards, encourages and supports continual improvements within
Requirements

**What you will need to succeed in the role

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