Sales Associate Cashier
5 months ago
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
**Overview of the role**
To support store objective by delivering excellent customer service in line with store needs and to ensure the effective maintenance of designated sections/zone.
**What you will do**
- Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)
- Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
- Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day.
- Ensure that customers are acknowledged and receive a quality services either face to face or over the telephone
- Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently
- Continually develop stocks knowledge and promotions throughout the store.
- Cover key responsibilities of the Head Cashier and Deputy Cashier in their absence.
- Follow and engage in the relevant training and development as set by your line manager.
- Ensure complete efficiency when following opening and closing cash desk procedures
- To attend all relevant trainings pertaining to customer services and product knowledge
- Ensure that the store is adequately resourced across all the areas that are touched by legal compliance have a thorough knowledge of all compliance issues across the store and that the people involved are knowledgeable and fully trained
- Ensure employees are knowledgeable and always updated on SOPs
- Implement store self-assessment audits/reviews internal audit reports and devise action plans with the wider management team ensuing that actions are delivered
- To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens
- To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
**What equips you for the role**
- _Previous fashion retail experience and/or excellent customer service experience preferred_
- _Previous cash handling experience desirable Strong numerate and literacy skills_
- _Love/and or passion for fashion_
- _Articulate and good communication skills_
- _Energetic & enthusiastic_
- _Good interpersonal skills_
- _Strong initiative & self-motivation_
- _Ability to work independently and as part of a team_
- _Flexibility to work varied hours including nights, weekends and holidays_
**ABOUT THE DIVISION**
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Massimo Dutti and Pull & Bear) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.
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