Subject Matter Expert
2 weeks ago
Identifying and capitalizing on opportunities to collaborate with related department to identify their needs and develop tailored KM strategies
- Designing data collection materials and conducting key informant interviews, focus group discussions, and surveys to determine knowledge needs of primary and intermediary audiences
- Contributing to the design and implementation of tailored KM strategies according to needs assessment results
- Documenting field program experiences and lessons learned
- Communicating with partners and local networks to support the needs of the project and to promote KM
- Writing and editing technical reports and tailoring messages for relevant audiences.
Requirement
- 2-3 years of experience as a Knowledge based officer in Contact Centre environment
- Excellent verbal, written and presentation skill
- Need to have IT background at least Diploma
**Salary**: RM2,500.00 - RM3,000.00 per month
**Job Types**: Permanent, Contract
Contract length: 12 months
**Salary**: RM2,300.00 - RM3,200.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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