IT Support

**Responsibilities**:

- Technical Support: Provide first-line technical support to employees, diagnosing and resolving hardware and software issues in a timely and efficient manner.
- Troubleshooting: Identify, research, and resolve complex technical problems to minimize downtime and ensure smooth operations.
- Network Support: Assist in maintaining and troubleshooting network and connectivity issues, including wired and wireless networks.
- Documentation: Create and maintain documentation for IT processes, procedures, and system configurations.
- IT Asset Management: Manage and track IT assets, including inventory, procurement, and disposal of equipment.

**Qualifications**:

- High school diploma or equivalent (Bachelor’s degree in IT or related field preferred).
- Proven experience in providing IT support.
- Strong knowledge of hardware, software, and operating systems.
- Familiarity with networking, security, and cloud technologies.
- Excellent problem-solving and communication skills.
- **Preferable Mandarin Speaking.**

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- How long is your notice period? Please specify an earliest date join.

Expected Start Date: 05/07/2024