E-commerce Executive

2 weeks ago


Subang Jaya, Malaysia Giga Sports Sdn Bhd Full time

**Duties / Task**

1. **Assist in Orders **fulfillment** **Lazada/Shopee/Star360**

** **Download pending orders in Lazada/ Shopee seller centre
- Create Sales Order and generate Airwaybill and save in shared folder
- Compulsory to key in Brand, Product type, Item variant, location, discount, GL Code, COA, sales person In Sales Order
- Pass Sales Order to logistics for FM packing
- Packing for stocks at Ecomm office
- Once they replied DROP OFF, we have to check the status of stocks movement
- Drop parcel to Lazada warehouse/MBE

** **Reply enquiries related to product/pricing/campaign
- Follow up on orders status
- Liaise with Partner Support Live Chat pertaining to pending orders/order delivery timeline/update orders status
- Reply chat on daily basic as well during campaign from 10pm to 1am midnight
- Reply chat for Star360MY Facebook

**3. Generate of inventory from Navision for inventory report by sku and by size**

** Segregate of inventory for all platform
- Massage the product details to match Seller Centre Lazada/Shopee item master creation
- Download seller center mass update stocks and import Lazada/Star360
- Ensure all stocks live at platform store front

**4. Campaign/Promotion**

**Lazada/Star360**

** **Request banner with Marketing and upload banner before campaign start
- Download campaign worksheet and insert campaign price as per agreed mechanics as per dateline
- Submit campaign price in Seller Centre
- Create campaign voucher and setting the flexi combo

Ensure price are updated on campaign day and update in seller centre those items was not updated
- Store decoration. Upload banner campaign/create campaign countdown
- Reactivate the seller picks to boost products

**5. Engagement Centre**

** **Feed posting for product, image, short video
- Broadcast the customer engagement to Store New Customers, potential buyer, customer pending item in cart, Customers with Unpaid Orders, Customers with Items in Wishlist

**6. Create new product with item/color/size/image and product details**

** Ensure items creation at Seller Centre as per our stocks ageing
- Ensure items live at store front

**7. Export sell thru from Lazada Seller Centre for all brand**

** **Export business performance in Seller Centre info to view traffics visitor, add to cart, avg sales conversion rate
- Prepare monthly Brand report & collate by month vs inventory

**8. **Ad-Hoc Requirement**

Replying on Star360 FB Messenger

**D. Minimum Qualification Required**
- Possess at least a Diploma or Degree in Business Admin / Logistic or any related field.
- At least 5 years of experience in related field

**E. Additional Information Relevant to the Position**
- Experience in Seller Centre for marketplace like Lazada, Shopee and Zalora

**Salary**: RM2,500.00 - RM3,500.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)



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