E-commerce Executive
2 weeks ago
**Duties / Task**
1. **Assist in Orders **fulfillment** **Lazada/Shopee/Star360**
** **Download pending orders in Lazada/ Shopee seller centre
- Create Sales Order and generate Airwaybill and save in shared folder
- Compulsory to key in Brand, Product type, Item variant, location, discount, GL Code, COA, sales person In Sales Order
- Pass Sales Order to logistics for FM packing
- Packing for stocks at Ecomm office
- Once they replied DROP OFF, we have to check the status of stocks movement
- Drop parcel to Lazada warehouse/MBE
** **Reply enquiries related to product/pricing/campaign
- Follow up on orders status
- Liaise with Partner Support Live Chat pertaining to pending orders/order delivery timeline/update orders status
- Reply chat on daily basic as well during campaign from 10pm to 1am midnight
- Reply chat for Star360MY Facebook
**3. Generate of inventory from Navision for inventory report by sku and by size**
** Segregate of inventory for all platform
- Massage the product details to match Seller Centre Lazada/Shopee item master creation
- Download seller center mass update stocks and import Lazada/Star360
- Ensure all stocks live at platform store front
**4. Campaign/Promotion**
**Lazada/Star360**
** **Request banner with Marketing and upload banner before campaign start
- Download campaign worksheet and insert campaign price as per agreed mechanics as per dateline
- Submit campaign price in Seller Centre
- Create campaign voucher and setting the flexi combo
Ensure price are updated on campaign day and update in seller centre those items was not updated
- Store decoration. Upload banner campaign/create campaign countdown
- Reactivate the seller picks to boost products
**5. Engagement Centre**
** **Feed posting for product, image, short video
- Broadcast the customer engagement to Store New Customers, potential buyer, customer pending item in cart, Customers with Unpaid Orders, Customers with Items in Wishlist
**6. Create new product with item/color/size/image and product details**
** Ensure items creation at Seller Centre as per our stocks ageing
- Ensure items live at store front
**7. Export sell thru from Lazada Seller Centre for all brand**
** **Export business performance in Seller Centre info to view traffics visitor, add to cart, avg sales conversion rate
- Prepare monthly Brand report & collate by month vs inventory
**8. **Ad-Hoc Requirement**
Replying on Star360 FB Messenger
**D. Minimum Qualification Required**
- Possess at least a Diploma or Degree in Business Admin / Logistic or any related field.
- At least 5 years of experience in related field
**E. Additional Information Relevant to the Position**
- Experience in Seller Centre for marketplace like Lazada, Shopee and Zalora
**Salary**: RM2,500.00 - RM3,500.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (required)
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