Butler Service Desk Agent

**Job Number** 23212038 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...

ole Purpose: **Responsibilities**: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep up-to-date on new IT products and services. Collaborate with other members of the IT team to resolve...

A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

General Mission 1. Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues 2. Be informed and keep your manager informed of all matters that may affect your work, the hotel’s service or reputation 3. To ensure all Butlers and Guest Service Officers deliver the highest possible and positive levels of service...

**Position: IT Support - L1 Service Desk** **Required**: - 1 - 2 years of experience in supporting enterprise technologies or equivalent - Customer service experience - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Education Level - Diploma or higher or equivalent experience -...

Support the running of the regional BPO service performance & governance framework. Support the development and governance of continuous improvement initiatives in the Region Job Title: Service Desk Analyst **Job Description**: - About Dentsu - Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1,...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Working as part of a team to ensure...

**Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. - Collaborate with other members of the IT team to resolve...

Demonstrate an in-depth grasp of the solutions, configurations, and networks implemented for managed customers. - Manage escalations from the 1st level Service Desk following established procedures. - Efficiently resolve customer incidents within defined Service Level Agreements (SLAs). - Execute maintenance and configuration changes, meticulously adhering...

Job Position: Service Desk Support Job ID: 20240178 C(A40)AH Company Background: IT Solution Service Provider Salary Range: Basic MYR4,000 - MYR6,500 Working Days: 5 days Shift rotation 9am-6pm / 3pm-12am / 12am-9am shift Location: Plaza Ascent near Paradigm PJ Benefit: - 13th month salary - Medical benefit, vision benefit, dental benefit, attendance...

**Primary Duties**: - Troubleshooting advanced technical issues. - Collaborating with Level 1 agents and other IT teams to resolve issues. - Documenting solutions to new problems for future reference. - Training Level 1 agents on new problem solutions. - Interact directly with end users to understand and solve their problems. **Key Accountabilities**: -...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

**Isentia** is Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world-class experts, our mission is to help businesses leap forward where only genuine insight can take them. At Isentia, we are passionate about bringing the...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....

**Role: Service Desk Analyst** **Location: Kuala Lumpur, MY** **Exp: 3 - 6 years** **Expectations from the Role** - Should possess good communication skills. - Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues. **Desired Competencies (Technical/Behavioral...

Attends all incoming calls and route calls appropriately to pertinent individuals. - Sorts all incoming mails/courier service and ensure distribution is made to the right recipient - Handle walk-in at reception counter, welcoming visitors with greetings, clear direction and address them appropriately. - Set up meeting rooms for all meetings **Job...

kloudynet is a born in the cloud company with a focus on helping organizations migrate to and operate cloud better. kloudynet is Silver partner with Microsoft as well as a Cloud Solutions Provider. kloudynet Services are INTELLIGENT AUTOMATION: - Build Intelligent automation for business processes with AI and Power Automate - Build intelligent chat bots for...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

**Job Number** 24049280 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures;...