Customer Service Executive, Ocean Freight

**Executive, Customer Service (Ocean Freight)** We are looking for experienced talents who specialise in Customer Care and operation with logistic knowledge to join our Ocean Freight team. This role will be responsible to provide assistance to general operational ocean freight functions. **The role requires to execute the below tasks and initiative**: -...

Provide assistance to general operational ocean freight functions - General correspondences with customer, suppliers, agents and other inter-department for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for customer - Coordinate routine customer reports - Maintain records and filing...

**The Company** We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions. **The Ocean Export Customer Service will be responsible to**: - Ensure smooth and timely freight process flow and meet client requirements. - Coordinate daily ocean export and import...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...

JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...

**The Company** We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions. **The Air Freight Customer Service will be responsible to**: - Prepare air and land shipment booking and related shipping documents. - Ensure shipping and transportation activities...

We are looking for talents who experienced in logistic knowledge to join our Penang Sales team. This role will be acting as Key Account Manager (KAM-hunter) by providing customer personalized approach and service. **The role required to execute the below tasks and initiative**: - Manages relationship of a defined number of Strategic Business Customers and...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

At least 1 year of working experience in the related field is an added advantage. - Computer Literate & able to have Good communication skills i.e in written, spoken, in English, Bahasa Melayu & Mandarin - Able to work independently with minimum supervision. **Job Types**: Full-time, New-Grad, Apprenticeship **Salary**: RM1,800.00 - RM3,000.00 per...

Toll Group **Position Title**:Customer Service Officer - Export (Mandarin Speaker) **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in...

1.1 Prepare customs declarations (import, export, local sales, transhipment & etc). 1.2 Prepare shipping instructions, shipping certificates, certificate of origin, payment vouchers & etc. 1.3 Ensure all documents (BL, shipping certificate, certificate of Origin & etc) are confirmed and ready for collection after vessel sailed. 1.4 Checking and monitoring...

At least 1 year of working experience in the related field is an added advantage. - Computer Literate & able to have Good communication skills i.e in written, spoken, in English, Bahasa Melayu & Mandarin - Able to work independently with minimum supervision. **Job Types**: Full-time, New-Grad, Apprenticeship **Salary**: RM2,000.00 - RM3,000.00 per...

**The Company** We are partnering with one of the top-ranking logistics service providers who has extensive global presence that offers comprehensive logistics solutions. **The Sales Executive will be responsible for**: - Plan sales strategies and commit weekly sales visits. - Develop new sales & harvest new clients according to and above given targets. -...

Attending to all incoming bookings for air freight shipments and updating details into system. - Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Assist Sales Team to generate quotations. - Coordinate with airlines to...

**Responsibilities**: To achieve the monthly and yearly sales target as assigned by the management. To execute marketing activities as directed by CSU Unit Head/ management. To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies. **Job Requirements**: Bachelor's Degree in Business...

**About the Job (Overview of the Position)** We are looking for talents who are experienced in the International Business for Logistics/Freight/Courier Express. The role includes the nature of Business Development and lead in managing and strategically plan the annual business performance. **Key Responsibilities (What A Typical Day Looks Like)** - Build a...

**The company** Our client is an American supply chain solutions leader who provides airfreight, oceanfrieght and contract logistics solutions for more than 120 locations globally. They support the aerospace, automotive, consumer retail, energy, hitech, industrial and many other industries. **The Key Account Manager will be responsible to**: - Manage the...