Customer Service Executive

2 weeks ago


Pontian, Malaysia PAPERCRAFT SDN BHD Full time

Lock in orders in system - ensure all data are input correctly in system. Check specification, price and PO from client. Follow up project/orders : -Working closely with Prepress department - issue Prepress Checklist for pre-flight of files and arrange and check plotters for approval - Working closely with Planning and Controlling department - for approval of jobs to Production; liaise with production team on quality issues or special process and schedule - Working closely with technical team -Check advances vs job bag specification and courier samples to clients -Co-ordination with Shipping departments - send Shipping instruction and follow up shipping status to ensure goods are deliver on schedule. - Sending WIP reports to client -Co-ordinate with Finance department
PAPERCRAFT is an internationally renowned company, specializes in providing quality printing of books, notebook, stationery product, diary and agenda. We have more than 24 years of experience in this industry. Papercraft is established in 1996 and locates at Johor state, the southern tip of Peninsular Malaysia, and is well connected to major ports and airports of the region. It occupies a production cum warehouse space of 20,000 sqm and has approximately 100 skilled and dedicated employees. We are a ISO 9001:2015 and FSC certified Company. In line with our expansion and quest for quality excellence via technology and internal growth. We are seeking dynamic and career minded individuals to join our team
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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