IT Technician

3 weeks ago


Bangsar South, Malaysia GENO Management Full time

Position : IT Helpdesk (System Administrator)

Basic Salary : RM 2,800 - RM 3,400

: RM 100 Monthly Transportation

: RM 200 KPI’s (Based on quarterly performance)

Location : Bangsar South

Working Day : Mon - Fri

Working Hours : 9am - 6pm

Job Scope:

- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

Job Qualifications:

- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply

**Benefits**:

- Flexi-Claims
- Transport Allowance
- Medical benefits
- Wide range of leave benefits