Account Manager

2 weeks ago

Bukit Bintang, Malaysia Reeracoen Malaysia Full time

**Job Function**: Sales(Corporate)
- ** Industry**: Publishing/Printing/Advertising/Broadcasting, Consulting, Other
- ** Job Description**:. Develop and maintain strong relationships with clients, understanding their business needs and objectives. Serve as the main point of contact for client communication, addressing any queries or concerns promptly.
2. Oversee the end-to-end execution of digital marketing campaigns, including planning, implementation, and performance analysis. Ensure campaigns are delivered on time, within budget, and meet client expectations.
3. Collaborate with clients to understand their marketing goals and develop effective digital marketing strategies. Identify opportunities for campaign optimization and propose innovative solutions to drive business results.
4. Work closely with internal teams, such as creative, content, and analytics, to ensure smooth campaign execution. Coordinate resources, manage timelines, and facilitate effective communication across teams.
5. Monitor campaign performance and provide regular reports to clients, highlighting key metrics, insights, and recommendations for improvement. Proactively identify upselling and cross-selling opportunities.
6. Stay updated on industry trends, competitor activities, and emerging digital marketing technologies. Leverage market insights to provide strategic recommendations to clients and drive business growth.
7. Nurture existing client relationships to drive customer retention and satisfaction. Identify opportunities to expand business with existing clients and negotiate contract renewals or upselling of services."
- ** Requirement**: （Must）
1. Bachelor's degree in Marketing, Business Administration, or a related field. Additional certifications or training in digital marketing will be an advantage.
2. Minimum of 2-4 years of experience in account management or client servicing, preferably in a digital marketing agency or related industry. Experience in managing Chinese clients or working in a Chinese digital marketing context will be highly valued.

（Prefer）
1. Strong understanding of digital marketing concepts, including SEO, SEM, social media marketing, content marketing, and analytics. Familiarity with Chinese digital marketing platforms (e.g., Baidu, WeChat, Weibo, Little Red Book and Douyin) is desirable.
2. Proven track record in building and maintaining successful client relationships. Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and deliver exceptional customer service.
- ** Other Language**: Mandarin, English
- ** Benefit**:

- Fixed Travel Allowance RM400-RM500
- Medical benefit and insurance
- Bonus : Depends on performance (at least 1 month)
- 2 days Hybrid
- AL: 15 days, MC : 14 days

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