Sales Advisor

Job Specialisation Achieve sales targets, advise customers professionally and offer and sell additional dealership services to the customer, for example leasing, financing and insurance. Job Description - Good systematic marketing to gain and retain customers. - Retain buyer as loyal customer through: -Ensuring vehicle is properly prepared for delivery -Following up delivery to ensure customers satisfaction -Asking for referrals for other prospects -Exercise proper collections on payment and ensure its compliance. - Locate prospective of new buyers through national prospective programs including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locator etc and other methods recommended by the Sales Supervisor and Branch Manager. - Maintain proper prospective system as required by Company or Principal. - Familiarize themselves with all relevant government legislations and regulations governing the motor trade. - Ensure records and systems are maintained as required. - To attend sales training when nominated by Company - Determine from time to time the viability of penetrating in to competitor’s market. - Work in close collaboration with Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales. - Familiarize with every aspect of our range of vehicles / product in order to answer relative questions correctly. - Fully conversant with Company sales policies and with Company sales and servicing policies. - Carry out existing laid down company policies. - Constantly acquire and update knowledge and experience of Company products from time to time. - Display highest integrity, to exercise initiative, judgment and tact and to conduct you at all times to the complete satisfaction of the Company. - Maintain prospect records systematically; attain effective use of the system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned. - Engage in company business only. Not allowed to trade on personal interest. - Aggressively and efficiently attend to customers and address complaints that may arise from time to time. - Ensure follow-up on any aspect of selling. - Perform showroom’s duty on a specified day according to the roster. To ensure the tidiness and cleanliness of the showroom and the vehicles of the day or otherwise inform of your duty. - Additional duties may be charged to you from time to time as and when necessary.
Denver Auto Sdn Bhd is one of the dealer appointed by Sime Darby Motors in Penang. As the partnership progresses, we expect to provide further technological advancements and consumer experience, driving the industry towards a greener, more efficient, and sustainable future. With the expansion of the BYD dealership network in Malaysia, customers looking for sales and aftersales services will now have access to a broader range of options. The newly appointed dealer partners are ready to cater to the needs of BYD customers across the country. Whether it’s purchasing a new electric vehicle or seeking professional maintenance and support, these dealership outlets will ensure a seamless and convenient experience.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent