IT Support

**Requirements**:

- Strong Analytical and troubleshooting skills
- Excellent interpersonal communication skills (both verbal and written)
- Ability to work effectively in a fast-paced implementation environment
- Proactive to anticipate the needs of production
- Team player
- Highly organized with an ability to do multi-task
- Thrive in a high-pressure, deadline-oriented environment
- Willing to learn new technologies and operating environments
- Resolve support tickets in a fast and professional manner
- Keep support requester updated on the progress of resolving their support ticket
- Log any bugs or feature request in helpdesk system
- Responsible for managing backups and tape rotation and data center day to day administration
- Diagnosing and resolving technical issues
- Providing desktop and server support
- Setting up and configuring new laptops and desktops including supports
- Reporting faults and maintaining logs on servers, desktops and laptops
- Ensuring all logs for equipment and users are maintained
- Ensuring licensing for all software purchased is recorded and maintained
- Setting up new users and disabling expired accounts in accordance with HR requirements
- To carry out any ad hoc tasks as and when assigned by Superior

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM1,800.00 - RM2,100.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift