Trainer (Penang / Kota Kinabalu)

Researches training contents, methods, and develops relevant training programs for our organizations _(salesperson, service personnel and technician)_.
- Identifies and understands the organization training needs according to evaluation, organization monthly result and direction from the company.
- Collects case studies from organization and transfer it to different training style and sharing to organization.
- Works closely with related departments and specialists to learn their skills and knowledge for training development and material improvement.
- Work with organization to schedule trainings and acts as a consultant to them.
- Organize and conduct trainings with company HQ and organizations _(salesperson, service personnel and technician)_.
- Monitors the training processes through the feedback of other trainers and analyzes training effectiveness to adopt different delivery method, such as visual, activity, facilitator and etc.
- Coordinate and monitor enrolment, schedules, budgets and equipment.
- Maintains database of all training materials, training facilities and creates an effective training environment.
- Seniors will need to organize and conduct manager trainings to build their ability and competency.

**Job Requirements**
- Minimum Diploma or Bachelor’s degree in any related field.
- Minimum 2 years of experience in training / learning and development
- Senior position requires 5 years of experience in training sector, with 3 years of experience handling a team.
- **Technical Trainer requires : -** Preferably background in mechanical/electrical engineering or air-conditioning.
- **Service Trainer requires : - (a)** Customer service background, at least 2-5 years of experience in Airline & Hotel line **(b)** Knowledge in personal image and etiquette, customer service & recovery.
- Requires to be outstation often.
- Required skills: learning and development, business acumen, data collection, communication and interpersonal skills, public speaking, Microsoft Office.
- Junior and Senior positions are available.
- Trainer positions are available within the **Penang (Butterworth) & East Malaysia (Kota Kinabalu)**

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Butterworth: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you work with Coway before? as Health Planner, Cody, Service Technician etc

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Training: 2 years (preferred)