Logistics Trainerjapanese
3 weeks ago
Train agents on product and process, as and when there are NHT batches
- Monitor contacts and find out areas of opportunity
- Work closely with Ops and Quality team design action plans to plug areas of opportunity
- Responsible for defined training conversion
- Manage retention during training
- Consistent alignment with operations by auditing contacts understanding needs, conducting
refreshers
- Demonstrate innovation in training by carrying floor requirements into classroom training.
- Maintain Data as per training Processes
- Must have excellent presentation and communication skills.
- Should be able to drive key performance metrics related to training
- Must be flexible to work in a 24X7 environment (night shifts and weekends basis scope)
- Must be flexible to being up-skilled on VASS & quality
- Proficient with MS Office
- Should have basic knowledge of process mapping
- Production hours to be given daily in the absence of NH training
**Qualifications**:
- Bachelor's Degree in related field from a four-year college or university with less than one year
of relevant experience preferred
- Effective communication skills, both written and verbal
- Proficient in Microsoft Office
- Ability to multitask and meet timelines on deliverable
- Detail-oriented
雇用形態: 正社員
給与: RM10,000.00 - RM12,000.00 月給
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you a Native Japanese?
- What is your Current Salary?
- What is your Expected Salary?
- What is your Notice Period?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Logistic Trainer: 1 year (preferred)
- Digital Marketing: 1 year (preferred)
- Online Sales: 1 year (preferred)
**Language**:
- Japanese (preferred)