Retail Supervisor

4 days ago


Cheras, Malaysia Big Apple Resources Sdn Bhd Full time

1 Perform all tasks as assigned by the Operation Manager to ensure smooth operation at outlet 2 To manage & supervise outlet staffs efficiently, monitor stock level & usage 3 Monitoring & overseeing outlet daily business operations & manpower arrangement 4 Coaching & training in customer service and product knowledge to outlet staffs 5 Assisting in developing or updating SOP for all business operational activities 6 Monitor inventory and ensuring that all ingredients are adequately stocked 7 Monitor & guide outlet leader in any issue arise at outlet 8 Ensure the completion of submission daily report, weekly report and monthly report by outlet leader 9 Assist in employee appraisals, promotions, compensation & termination based on the performance review 10 Preferably with knowledge of Barista
BIG APPLE DONUTS & COFFEE BIG APPLE Donuts & Coffee offers a wide selection of premium donuts, with a range of tantalizing coffees and a charming variety of tea creations. Its exceptional donut qualities come from a unique premix formula with a carefully selected blend of over 20 imported ingredients, producing donuts known for their hallmark freshness and fluffy soft texture. Big Apple Donuts & Coffee began as a simple idea for people to come together and share their passion for donuts, and it slowly evolved into a thriving successful business built upon trust, commitment and innovation. Every day, the people at Big Apple Donuts & Coffee strive with the same passion to deliver not just great tasting donuts but a unique customer experience that encapsulates the qualities of the brand. The brand has earned numerous coveted awards namely for quality, global growth, reliable business system, top leadership and management, and for the best donut brand in the country. It is today one of the fastest growing brands in South East Asia. The Big Apple Donuts & Coffee brand was established in Malaysia in 2007 and later acquired in 2017 by Duskin Co. Ltd., a public listed company in Japan.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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