Barista (Petronas Station R&r Tapah Arah Utara)

4 weeks ago

Batang Padang, Malaysia Mesra Retail & Cafe Sdn Bhd Full time

**Job Descriptions**:
As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.

A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.
- Prepare or serve hot or cold beverages, according to customer’s order.
- Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
- Operate till drawers or cash registers and issue receipt to customers.
- Manage multi payments platform and process returns or refunds when necessary.
- Assist in stock arrangement and product merchandising.
- Ensure counter area is clean and perform dish and utensils cleaning.
- Manage customers in a friendly, timely, and efficient manner.
- Ensure knowledge of F&B menu which is inclusive of product, promotion, and pricing.
- Ensure menu offerings are ready and well prepared.
- Follow correct reporting procedures if faced with issues or customer complaint.
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
- Practice grooming standards including uniform dress code, cleanliness, and personal hygiene.
- To assist and adhere to the cash management procedures set by the company.

**Requirements**:

- Minimum education qualification: SPM
- 1-2 years related experience preferably in F&B preparation and customer service.
- Knowledge in Food Hygiene Regulations is added advantage.
- Connecting & engaging with customers.
- Maintain a clean & organize environment.
- Upselling on food, beverage & merchandise.
- Provide quality beverage & food products.
- Flexibility to respond to a range of different work situations.
- Ability to work on your own or in teams.

**For more information, please whatapps us at: 017-3800813**

**Our Headquarters**: Mesra Retail & Cafe Address Mesra Retail & Cafe Sdn.Bhd. Suite 10.01 & 10.05, Level 10, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur

**Personal Data Protection**:
We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement.

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**Salary**: From RM1,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

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