Branch Manager Hotel

3 months ago

Damansara Utama, Malaysia Sovotel Malaysia Sdn Bhd Full time

**Responsibilities**:

- Oversee the hotel daily operation and managing staffs.
- Resolve issues regarding daily operation, amenities, and policies.
- Report directly to the Management Team, assist Management with overseeing hotel operations.
- Ensure full compliance of hotel standard operating procedures and service standards.
- Monitor and optimise hotel's operation costs, profitability and manage hotel's risks.
- Develop and implement strategies to meet company's objectives such as guest satisfaction, cost management, etc.
- Understanding of Profit & Loss statements and ability to execute impact strategies.
- Provide regular feedback and submit required reports to the management.
- Effective lead and evaluate team members.
- Inspect guests' rooms and public areas for cleanliness.
- Evaluate hotel performance, inspect room regularly and enforce strict operational standard.
- Maximise the utilisation of the staffto achieve optimum standard of service and value for hotel guest and goal.
- Train, cross train, and retain all team members for all shift-related duties and responsibilities.
- Be accountable and take responsibility for all department heads and take ownership of all guests complains.

**Job Requirement**
- Atleast 1-2 years working experience in hotel industry.
- Willing to work in Selangor area.
- Strong understanding of Hotel Management practices and extensive hands-on experience
- Outstanding interpersonal communication and customer service skills.
- Exceptional Leadership abilities with great attention to detail.
- Strong analytical & decision making skills

Salary RM1800 + OT + Commission + Overriding

**Please whatsapp your resume to 012-5569832**

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Damansara Utama: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- what is your expected salary?

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