
Customer Service Representative
2 weeks ago
**Responsibilities**:
1. **Customer Inquiries**:
- Address customer inquiries through various communication channels, ensuring prompt and accurate responses.
2. **Internal Communication**:
- Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery.
3. **Customer Service Excellence**:
- Provide a positive, empathetic, and professional service to customers throughout their interactions.
4. **Product and Service Knowledge**:
- Demonstrate proficiency in the company's manufacturing products and services, delivering accurate information in adherence to company regulations.
5. **Feedback and Relationship Building**:
- Collect customer feedback to enhance product and service quality.
- Cultivate and maintain healthy and professional customer relationships.
6. **Community Monitoring**:
- Monitor community comments, complaints, and messages related to the manufacturing industry, responding appropriately and in a timely manner.
7. **Record Keeping**:
- Maintain comprehensive records of work, transactions, and documents related to customer service and operations.
8. **Task Management**:
- Execute any additional tasks assigned by the company related to customer service, operations, or other relevant areas.
**Job Requirements**
1. **Education**:
- Minimum of STPM or A-Levels, or equivalent education.
- Diploma or degree holder will be an added advantage.
2. **Language Skills**:
- Proficient in major languages with effective speaking and writing skills.
- Ability to read and write in Mandarin is an added advantage.
3. **Skills**:
- Strong learning ability and effective communication skills.
- Analytical thinker with strong conceptual and problem-solving skills.
4. **Technical Proficiency**:
- Proficient in using Google Suites for streamlined task management.
5. **Industry Knowledge**:
- Familiarity with manufacturing processes and terminology is advantageous.
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Customer Service Representative
3 weeks ago
Mid Valley City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...
-
Customer Service
3 weeks ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time**Job description** Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from...
-
Customer Service
2 weeks ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **Requirement** - Minimum SPM - Speak Malay and English - Willing to learn & start from...
-
Customer Service
3 days ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full timeJob description Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability...
-
Customer Service
2 weeks ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time**Job description** Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from...
-
Customer Service
2 weeks ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time**Job description** Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from...
-
Customer Service
2 weeks ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full timeJob description Customer Service Representative Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability...
-
Customer Service
1 week ago
Mid Valley City, Malaysia One Mobile Care Sdn Bhd Full time**Job description** **Customer Service Representative** Samsung Authorized Service Center (One Mobile Care SDN BHD) The Garden Mall, Mid Valley City, KL Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from...
-
Customer Service Representative
4 weeks ago
Mid Valley City, Malaysia Hytech Full timeJob Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...
-
Customer Service Representative Admin
4 weeks ago
Mid Valley City, Malaysia FinexHR (Malaysia) Sdn Bhd Full time**Customer Service cum Admin with Mandarin Speaking** **Job Summary**: **Responsibilities**: - Assist customers with product information, orders, returns, and complaints resolution. - Ensure customer satisfaction by addressing their needs effectively and efficiently. - Perform general administrative duties, including data entry, filing, and...
-
Aesthetic Sales Representative
3 weeks ago
Mid Valley City, Malaysia K TALYST (M) SDN BHD Full timeOur regional branch (Malaysia) is looking for a sales representative to be responsible for managing leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as negotiating terms with clients. Our clients includes medical professionals, procurement departments and hospitals. In order to be successful in this...
-
Sales Representative
4 weeks ago
Mid Valley City, Malaysia GIIB Holdings Berhad Full time**GIIB Holdings Berhad** is a leading company in the rubber manufacturing industry, specializing in the production and distribution of high-quality rubber products. With a commitment to innovation and sustainability, GIIB Holdings has established itself as a trusted partner in the automotive and industrial sectors. The company has continuously expanded its...
-
Front Desk
2 weeks ago
Mid Valley City, Malaysia Da Vinci Healife Sdn Bhd Full time**Requirements**: - Proven experience as front desk representative or relevant position - Familiarity with office machines (e.g. fax, printer etc.) - Proficient in Mandarin & English (oral and written) - Excellent knowledge of MS Office (especially Excel and Word) - Strong communication and people skills - Good organizational and multi-tasking abilities -...
-
Customer Service Representative
5 days ago
Mid Valley City, Malaysia Hytech Full timeJob Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...
-
Customer Service Specialist #5388
4 weeks ago
Mid Valley City, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time**Company Overview**: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. **Responsibilities**: Optimize operation flows and build SOP for product operations. Improve user experience and...
-
Telesales Representative
4 weeks ago
Mid Valley City, Malaysia JOBSTORE GROUP BERHAD Full time**Responsibilities** - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and...
-
Customer Services
1 week ago
Mid Valley City, Malaysia Skin Town Beauty Full time**Requirements**: - Minimum qualification of SPM with related working experiences, Diploma & Degree in any field. Fresh graduates are encouraged to apply. (Training will be provided). - Minimum 2 years’ experience in sales, Customer-facing in beauty, or any service or retail industry will be added advantage. - Good Interpersonal and Communication...
-
Customer Service Executive
3 weeks ago
Mid Valley City, Malaysia Popsical Karaoke Sdn. Bhd. Full timeReports directly to the Customer Service Manager - Update, manage and resolve tickets via customer service platform (Zendesk) - Facilitate customer subscription issues via subscription platform(Chargebee) - Manage customer records via order platform (Shopify) - Attend to Popsical Karaoke social media and/sales platforms (Facebook, Instagram and others) -...
-
Customer Service Executive
3 weeks ago
Mid Valley City, Malaysia Popsical Karaoke Sdn. Bhd. Full timeReports directly to the Customer Service Manager - Update, manage and resolve tickets via customer service platform (Zendesk) - Facilitate customer subscription issues via subscription platform(Chargebee) - Manage customer records via order platform (Shopify) - Attend to Popsical Karaoke social media and/sales platforms (Facebook, Instagram and others) -...
-
Customer Service Executive
3 days ago
Mid Valley City, Malaysia Dateworks Full timeWe are looking for experienced Customer Service to provide excellent customer service, increase customer satisfaction, loyalty, and retention, and meet their expectations. The goal is to improve the customer service experience, take ownership of customers' issues and follow problems through to resolution. **Job Description**: - To increase customer...