Assistant, Administration
5 months ago
JOB RESPONSIBILITIES
- Ensure retention by working closely with Insurance Department, Branch Sales Manager and Sales Advisors for the upcoming appointment / service to avoid lapses as when needed.
- To attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings.
- Assist with execution of Customer Relationships / Marketing events.
- Handle general administration tasks, e.g. issue quotations, debit notes, receipts, cover notes and policies, submit daily collection, perform commission recovery and commission payable, policy cancellation submission, etc.
- Perform any additional ad hoc tasks that assign by management / superior.
JOB REQUIREMENTS
- Minimum SPM / Diploma in any discipline and fresh graduates are encouraged to apply.
- Service-oriented person, able to handle all customer issues passionately and continuously aim for customer satisfaction.
- Teamwork oriented, willing to backup or assist colleagues from various department.
- Good interpersonal & communication skills, able to work under pressure and good multitasker.
- Computer literate.
Pay: RM2,000.00 - RM3,000.00 per month
**Experience**:
- Customer service: 1 year (preferred)
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