Waiter/waitress
3 days ago
To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.
**Responsibilities**:
- To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
- To engage in food and beverage service delivery as per the predetermined standards and sequence.
- To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
- To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
- Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
- Collects and delivers laundry according to hotel procedure.
- Checks and collects supplies from the stores according to hotel procedure.
- Maximizes revenue in the outlet by implementing up-selling procedures.
- Helps maintain the outlet in top physical condition by reporting any stewarding, engineering or housekeeping defects to the outlet supervisor/Manager.
- Helps maintain standards of cleanliness by carrying out duties as directed.
**Job Requirements**:.
- A positive and outgoing personality.
- Able to perform high-quality work while unsupervised.
- Basic computer skills.
- Good local and sound English language skills.
- Minimum SPM certification.
**Salary**: RM15.00 - RM18.00 per hour
**Benefits**:
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Bukit Bintang: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Server: 1 year (preferred)
**Language**:
- English (preferred)
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