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Customer Service Executive

1 month ago

Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full time

**Roles & Responsibilities：**
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Actively share customer feedback to internal departments to improve the customer experience.
- Actively respond to the feedback received from the social medias.
- Work with internal teams to ensure the pre & post service for all products are in place.

**Qualification：**
- With 2+ years hands on experience in customer service industry.
- Ability to articulate issues / problems to internal departments.
- Knowledge on Blockchain would be an advantage.
- Ability to communicate in Mandarin would be an advantage.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Mandarin (preferred)