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Maxis Call Centre Telemarketing

4 weeks ago

Johor Bahru, Malaysia Radius GSA SDN BHD Full time

For registration please
- WhatsApp 014-321 0342_

**Position**:

- Khidmat Perunding Pelanggan

**Location**:

- Johor Bahru

**Working day**:

- Monday to Friday

Working Time:

- 09:00am - 06:00pm

**Salary**:

- RM2500 - RM3500

**Job Summary**:

- We are looking for an enthusiastic Telesales Officer to contribute to generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective Telesales Officer must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

**Responsibilities**:

- To promote company products & services to prospective customers.
- Update customers with monthly promotions and campaigns
- To achieve monthly target sets by the Company.
- Contributes to team effort by accomplishing sales targets which are required by the management
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information.

**Job Requirements**:

- Preferably Executive specializing in Telesales or equivalent
- Preferably at least 1 year of related working experience in a Telesales
- Experience in doing outbound calls.
- Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
- Strong communication and creative thinking skills.
- Good communication skills in English, Malay language for both spoken and written.
- Mandarin is an added advantage
- Able to work independently in a fast-paced environment
- Good team player, positive attitude, and eager to learn
- Fast learner and able to adapt to changes
- Ability to multi-task, prioritize and manage time effectively
- Demonstrate teamwork all the time
- Willing to work under pressure, long work hours some time.
- Open for Malaysian only

**Salary**: Up to RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus
- Yearly bonus

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