Verifications Specialist I

Cisive continues to make significant advances in the employment screening industry and is always looking for the right people to take us further. Recognized as a national leader in quality of service, timely reporting, cost-effectiveness, state-of-the-art technology programs, and legal expertise in employee screening, Cisive serves many of the country’s leading corporations. Through our technology, Cisive is able to quickly respond to changing customer needs.

We are seeking a detail-oriented person to join our team. In this Verifications Specialist role, you will be responsible for conducting employment screening services and provide customer services for our clients in order to support the business. You will report to the Deputy Team Manager.

If you are a fresh graduate from college or university and proficient in English and Chinese languages looking for a job, we want to hear from you

Scope of Position

Essential Job Duties
- Conduct research tasks for adverse news on public domain and various databases, primarily in English and Chinese languages.
- Collect, analyze and evaluate research information and ensure high level of accuracy
- Manage research tasks with rapidly shifting priorities and ensure high level of accuracy
- Show a good understanding of clients’ requirements and execute service level agreements
- Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.
- Proactively address inventory levels on a daily basis through coordination and communication with leadership.
- Proactively seek feedback from managers and training opportunities

Education & Qualification Requirements
- Bachelor’s degree holder; fresh graduate
- Excellent communication and written skills in English and Mandarin. Cantonese is a plus.
- Excellent attention to detail
- Receptive to coaching and feedback, focusing on building self-development areas.
- Be a quick learner who can spot new opportunities with demonstrated initiative, diligence and accuracy.
- Be able to work effectively and efficiently under tight deadlines and manage projects independently whilst working as part of a wide and varied team.
- Have a good grasp of Microsoft Office