Ipz Executive

Job Summary-
- Job Accountabilities - Key Accountabilities- Seeks advice and agreement where appropriate from the Receive underwriter and/or Technical Underwriting on more complex and specific coverage requests received prior to service delivery.
- Take responsibility for the issuance of local policies, ensuring you correctly and closely follow instructions received from the foreign Service Specialist.
- Complete in accordance with internal and external guidelines, stipulated time frames and quality thresholds.
- Manage and resolve issues that arise during the insurance period that are related to local coverage requirements, policy issuance, premium payment, claims flow and program reporting.
- Recognize potential cross sell opportunities. Generate interest with intermediaries and customers, actively ensuring that interested parties are directed to the appropriate Underwriting teams.
- Is able to identify areas in need of continuous improvement and suggest solutions to these areas.
- Acts as the local contact person for the customers and brokers in respect of services provided by the worldwide network. Work in close association with Service Specialists & Underwriters to deliver according to the customer expectations.
- Acts as a communication channel between the producing country and partner country, including partner relationship management and due diligence where applicable.
- Provides strong technical guidance and support relative to local Underwriting philosophy and strategy.
- Maintains a close contact with Technical Underwriting and refers any exceptional requests with recommendations.
- Implements and administers international received policies within expected quality & timeline requirements.
- Interprets instructions, checking for accuracy and correctness, performing quality checks as appropriate.
- Ensures the policy document, invoice and binder is accurate and in line with both Property Casualty and domestic underwriting & financial principles.
- Update local systems maintaining data quality and integrity.
- Receives claims information, manages data entry and coordinates among all relevant parties as per the assigned process/claims protocol. Maintains, manages and controls Policy, Premium, and Claims data in global administration tools and ensures data quality
- Attends internal and external meetings and monitors service relevant business decisions made at meetings to ensure each decision is acted upon in accordance with the outcome of the meeting.
- Work independently to handle the daily work and tasks of a Receive contract with medium complexity, with only occasional support of a more senior colleague and/or underwriter.
- Participates in LEAN initiatives such as Kaizen events and continuous improvement measurements.
- Job Qualifications- Required:
- Bachelors Degree and 2 or more years of experience in the Underwriting area or other insurance area

OR- High School Diploma or Equivalent and 4 or more years of experience in the Underwriting area or other insurance area

Preferred:
- Knowledge of the US insurance industry and the legal and regulatory environment
- Strong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines
- Strong negotiation and sales skills
- Fluent in language/s other than English
- Strong verbal and written communication skills
- Strong relationship building skills
- Needs analysis experience
- Microsoft Office skills

Business Accountabilities- Allocate work and provide coaching and guidance to a team to enable the effective delivery of underwriting decisions.
- Carry out tasks, such as the preparation of documentation, to support the implementation of short-term defined scope projects to time and quality standards.
- Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
- Collect evidence from well established sources and deliver accurate decisions to customers and facilitate decision making on wider customer issues.
- Monitor underwriting processes in order to provide status updates and identify opportunities for improvement.
- Provide clear explanations for underwriting decisions, sharing relevant technical information to build and maintain relationships with customers/distributors.
- Resolve operational day-to-day problems referred from other functions of the business, ensuring an efficient and high-quality service is extended to all distributors and customers.

**You are the heart & soul of Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

Let’s continue to grow together
- Location(s): MY - Kuala Lumpur
- Remote working:

- Schedule: Full Time
- Recruiter name: Tarenjit Kaur
- Closing date: