Retail Merchandising Executive

2 weeks ago


Kuala Lumpur, Malaysia HERMES RETAIL (MALAYSIA) SDN BHD Full time

**21.02.2024**

Retail Merchandising Executive

Contract type: Regular position

Country/Region: Malaysia

City: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Job: Sales Development & Retail Support

Experience: Minimum 3 years

Company: HERMES RETAIL (MALAYSIA) SDN BHD

***

Job description

**Main activities**

**Sales management**
- Consolidate and monitor the monthly sales activities (reporting and follow-up)
- Provide relevant analysis on sales evolution for métiers responsible.
- Follow up sell through for seasonal items
- Identify trends by product category, analyze sales performance and mix, provide timely and qualitative feedback for métiers responsible.
- Animate and promote sales by proposing and leading adequate actions such as incentive plans, training, events etc.
- Collaborate with product trainers to conduct product knowledge training to frontline staff and with VM to animate sales and stocks

**Stock management**
- Consolidate and monitor the stock situation (reporting and follow-up)
- Provide relevant analysis on inventory evolution
- Optimize and animate stock between stores by doing regular transfers
- Monitor stock levels and perform necessary replenishments to assist the stores in achieving their targets including permanent stock supply, stock reorder administration and follow-up
- Monitor ageing stock by destocking and cleaning stocks based on the Group policy (Phase out procedure)
- Help in organizing Seasonal and Staff Sales

**Product offer, Buying management**
- Focus on the expression of a wide and balanced product offer, enhance new products, and ensure that each store becomes an attractive living space with its own identity
- Supervise and manage the mix of permanent stock items, carryovers and novelties
- Establish the right balance between product offer, market demand and stock management
- Help to prepare open-to-buy budget, allocations and merchandise selection; split quota by store when applicable
- Provide buying advice to Store Managers before each Preview and Podium
- Assist buyers during Preview and Podium in Paris and provide a daily follow up of the buyings
- Synthesize buyings and provide a post podium analysis (highlights of the season)
- Coordinate launching plan in coordination with the Regional commercial team, VM, Communication
- Validate and monitor reorders placed by the stores

**Supply Chain management**
- Facilitate product supply in coordination with the logistics department
- Ensure deliveries and offer availability for openings; alert when necessary
- Secure best sellers availability and organize reorders when necessary
- Twice a year define the selection of PSI with store managers and define min-max level for the automatic replenishment
- Contribute to forecasts by providing qualitative feedback and trend for short term and PIC exercises

**Others**
- Coordinate with the Region regarding various ad hoc projects in a team player spirit
- Follow up trends and manage better interactions with our local customers by monitoring CRM data
- Assist during communication events

**Performance criteria**
- Achievement of commercial and financial objectives set in the annual budget approval
- Achieve the targets set during the annual appraisal / review
- Achieve better stock efficiency for the subsidiary
- Contribution to the overall development of the Hermes brand in Malaysia

**Requirements & Capabilities**
- University graduate with at least 3 years’ experience in retail industry or in similar capacity
- Fluent in English. French is a plus
- Must be a good team player. Detailed minded, service oriented and self motivated.
- Strong analytical, interpersonal and communication skills
- Hands-on computer knowledge of MS Office, especially in Excel.

About the Hermès Group
- A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.



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