Server Staff
6 months ago
We're excited to announce that we are opening our bar soon and we're looking for a talented Service Staff to join our team We are looking for someone with excellent communication skills, a fast learner preferably with knowledge and passion for wine, craft beer and cocktails.
**Overview**:
To assist with all manner of customer service, making sure customers are well taken care of throughout their time at our bar.
**Responsibilities**:
- Greet and escort customers to their tables.
- Presenting menus and specials and making recommendations
- Answering questions about menu items and options
- Being knowledgeable about the wine,s craft beers, cocktails and other alcohol beverages
- Take accurate orders, using a POS ordering software or order slips
- Submitting orders to the bar
- Up-sell additional products when appropriate.
- Identify customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Communicate order details to the Bar Attendant
- Serve food and drinks and presenting it in a timely manner
- Inspect dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect payment
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Staying updates with weekly specials, changes on the menu and service specifications for reservations
- Keeping the server station organized and refilling supplies as needed
- Follow all relevant health department regulations.
- Dealing with complaints when needed
We are at Society Mont Kiara, 4, Jalan Kiara 1, Mont Kiara, 50480 Kuala Lumpur
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