Zonal Business Supervisor

3 weeks ago


Johor, Malaysia Philip Morris International Full time

Be a part of a revolutionary change

At PMI, we have chosen to do something incredible. We are committed to inclusion & diversity and is proud to be an equal opportunity employer. You’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions.

Commercial Forces at Philip Morris Malaysia feels like building a new business - but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation.

If you’re a forecaster and forward-thinker, you can make a huge impact, creating sales strategies across all markets. But, here, your innovation will do more than just improving sales. You’re not persuading someone to savings account or try a new drink brand.

As a Zonal Business Supervisor based in Kulai, you will be the key person to execute implementation plans and collaborate with business partners to achieve business goals/objectives. You are tasked to be a change enabler for transformation in assigned zone.

Your “day to day”
- Support and execute Head of Zonal's (HOZ) Business Direction & Strategy and Zonal Business Manager's (ZBM) implementation plan of assigned zone.
- Support ZBM in seeking new business opportunities / partnerships for expansion / growth through competitive market intelligence.
- Provide business review and reporting of assigned zone territory to ZBM.
- Regularly engage collaborators and partners; address business challenges / concerns / objectives like Digital Trade Engagement (DTE) adoption, In Market Share (IMS) Recommendations, Offtake, Philip Morris Rewards Club (PMRC) / Key Account Program Updates, Category Education and Lead generation for General Trade (GT) Retailers and Key Account outlet operators / owners.
- Continuously supervise and coach performance / deliverables of partner's team deliverables including but not limited to daily operations.
- Ensure physical optimization of route plan and in-call mission activities are adhered to consistently.
- Ensure self and all GT Retailer Collaborators / partners comply with all PMI Principles & Practices, Code of Conduct, Commercial processes, local and Federal laws.
- Support the digital strategy and roadmap through on-ground execution while leveraging on digital solutions and continuously educate retailers on our digital platforms.

Essential skills and competencies:

- Minimum 3 year of professional experience in Sales Field, preferably in FMCG.
- Demonstrate excellent communication skills with strong financial acumen.
- Experienced in engaging with different business stakeholders and possesses strong influencing skills.
- A self-starter, ability to prioritize, conflict-resolution skills and adhere to business-critical deadlines.
- Computer savvy especially in MS Office.
- Strong knowledge in regulatory requirements.
- Diploma/Business Degree in Business Administration, Marketing, Commerce, or any related disciplines.



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