Service Crew Host

2 weeks ago


Kota Damansara, Malaysia BRICK HOUSE SDN BHD Full time

Job Title: Service Crew cum HostJob Overview:
Key Responsibilities:
**Hosting Duties**:

- Greet guests warmly as they arrive and depart.
- Manage reservations and walk-ins efficiently, ensuring optimal seating arrangements.
- Escort guests to their tables and present menus.
- Maintain a clean and organized host area.
- Answer phone calls and address inquiries or reservations.
- Coordinate with the kitchen and wait staff to manage guest flow and dining room capacity.

**Service Crew Duties**:

- Take food and beverage orders accurately from guests.
- Relay orders to kitchen and bar staff promptly.
- Serve food and beverages to guests in a timely manner.
- Check on guests during their meal to ensure satisfaction.
- Handle payment transactions, including cash and credit card processing.
- Clear and reset tables after guests leave.
- Assist in maintaining cleanliness and organization of the dining and service areas.
- Refill condiments and other supplies at tables and service stations.
- Follow health, safety, and sanitation guidelines.

Qualifications:

- High school diploma or equivalent; additional hospitality or customer service training is a plus.
- Proven experience as a host, server, or similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Basic math skills for handling transactions.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to stand and walk for extended periods.

Physical Requirements:

- Ability to stand and walk for long periods.
- Ability to lift and carry items up to 25 pounds.
- Manual dexterity to handle small tools and utensils.

Work Environment:

- Dynamic, fast-paced restaurant or café setting.
- Interaction with guests, staff, and management regularly.
- Exposure to kitchen and foodservice operations.

Pay: RM1,600.00 - RM2,500.00 per month

Application Question(s):

- Can you handle alcohol?

**Experience**:

- Service Crew: 1 year (preferred)

Application Deadline: 05/20/2024


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