Warehouse Quality Control Officer
6 months ago
**Responsibilities**:
**1. KPI-Based Monitoring**:
- Monitor the operations of all Hubs using established Key Performance Indicators (KPIs) as benchmarks.
- Track and record relevant data points to assess the performance of Hubs on a continuous basis.
- Identify deviations from expected KPI values and investigate root causes for such variations.
**2. Report Preparation**:
- Generate daily, weekly, and monthly reports that comprehensively outline QAQC issues and KPI measurements.
- Utilize data visualization tools to present findings in an easily understandable format.
- Ensure the accuracy and reliability of all information presented in the reports.
**3. Operational Analysis**:
- Conduct detailed analyses of challenges faced in Hub operations, utilizing both quantitative and qualitative data.
- Collaborate with cross-functional teams to gather insights and feedback for a holistic understanding of operational bottlenecks.
- Identify trends, patterns, and recurring issues that impact operational efficiency.
**4. Process Improvement**:
- Develop actionable suggestions to enhance the efficiency of working processes within the Hubs.
- Collaborate with Hub managers and team leads to implement process changes and improvements.
- Monitor the outcomes of implemented changes and adjustments to assess their impact on operational performance.
**5. Assigned Tasks**:
- Undertake tasks as assigned by supervisors and management, contributing to various operational initiatives.
- Adapt and respond effectively to emerging needs within the organization, showcasing flexibility and versatility.
**Qualifications**:
- Bachelor's degree in Business Administration, Operations Management, Analytics, or a related field.
- Proven experience in operations monitoring, data analysis, and process improvement.
- Proficiency in using data visualization tools and Microsoft Office Suite (Excel, PowerPoint).
- Strong analytical mindset with the ability to dissect complex problems and identify root causes.
- Excellent communication skills to convey findings, insights, and suggestions effectively.
- Detail-oriented approach with a commitment to producing accurate and reliable reports.
- Ability to collaborate across teams, work independently, and manage multiple tasks simultaneously.
- Mandarin speakers are welcomed.
**Salary**: RM2,500.00 - RM2,700.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Commission pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Warehouse: 1 year (preferred)
Ability to Commute:
- Klang (preferred)
Ability to Relocate:
- Klang: Relocate before starting work (preferred)
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