IT Internship

4 weeks ago

Puchong, Malaysia AR-RIFQI SDN BHD Full time

**Are you the one we are looking for? **If you are a person with a strong interest and knowledge in information technology, do not hesitate to approach us We are seeking for long-term employee to work in our ambition team : ) **We want you to join our team**
- Work together with the Technical Support team on issues reported by clients
- Learn and practice basic day-to-day work or projects in a shared services environment
- Diagnosing and solving hardware or software faulty
- Identifying hardware and software solutions - computer / server / network / printer
- Prioritize and manage open tickets - 1st level support
- Following up with clients to ensure the problem is resolved with field reports plus logging & attending to the queries of clients and employees
- Provide support including procedural documentation and relevant reports
- Performing other relevant support activities as and when required

**Requirements**:

- Exceptional interpersonal, written, and verbal communication skills plus organizational skills
- Good problem-solving skills, ability to troubleshoot and resolve issues
- Meticulous, responsible, hardworking, and able to work independently

**Job Types**: Full-time, Internship
Contract length: 6 months

**Salary**: RM500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

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