Retail Supervisor
4 days ago
**A Mid-Luxury WATCH Outlet** will be opened in **Gurney Paragon in Oct'22**.
**The outlet forms the 1st outlet outside KL of an established brand & will showcase 5 exclusive brands catering the Northern region market.**
**Looking for presentable & rewarding career? Be a watch pro now**
**Job Location**:Gurney Paragon, Penang
To be the **Person-In-Charge** of the Outlet to effectively oversee the overall outlet management and co-ordinate the day-to-day activities of the retail operations in terms of:
- Planning and implementing overall branch retail sales & operations strategy, setting team goals and directions in order to achieve sales performance
- Able to handle and manage branch's daily operations according to the company policy and SOP
- Responsible for daily overall business activities in the outlet
- Conducting Sales Analysis and managing the outlet’s sales & profits
- Provide effective leadership to the team to ensure sales performance of all branch staff to meet KPI set
- Supervise, train and develop branch staff to improve their competency
- Build and foster strong teamwork and working relationship among all branch personnel
- Appraise staff performance and provide feedback to improve productivity
- Manage and plan manpower issues in outlet such as scheduling, attendance and recruitment
- Regular reporting to Senior Management on outlet performance
- Remain dynamic, calm and composed when handling or tackling problems
- Ensure branch setup and display is following the Retail Guide
**Requirements/ Skills/ Experience Preferred**:
- Diploma / Degree holder in any field of study or Min 2-3 years of working experience as Outlet Manager.
- Good with computer and knowledge of MS Office.
- Able to follow the retail operating hours and work on weekends and public holidays if required.
- Fast learner and passion for luxury watches
- Resourceful, self-motivated & great leadership skills
- Strong Communication (English/Chinese/Malay) and people skills
- Positive attitude and ability to work independently are highly desired traits
- Able to achieve deadline and work under pressure
- Good problem solving, planning, organizational and interpersonal skills
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